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Managing Contacts and Relationships in Therasee
Managing Contacts and Relationships in Therasee
Yasith Prabuddhaka avatar
Written by Yasith Prabuddhaka
Updated over a month ago

Therasee makes it easy to manage your clients' support network by allowing you to add and manage contacts and relationships. This guide will help you understand how to create contacts, establish relationships, and utilise these connections when scheduling appointments or sharing documents.

Adding Relationships to a Client Profile

Method 1: Adding a New Contact

  1. Navigate to your client's profile

  2. Select the "Relationships" tab

  3. Click "Add relationship"
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  4. Choose "New contact"

  5. Fill in the contact details:

    • First name and last name

    • Phone number and email

    • Assign to practitioner (for access control)

    • Select relationship type relative to the client

    • Optionally mark as emergency contact
      ​

  6. Click "Add relationship" to save

Method 2: Adding an Existing Contact

  1. In the client's "Relationships" tab

  2. Click "Add relationship"

  3. Select "Existing contact"

  4. Search for and select the contact from the list

  5. Choose the relationship type

  6. Click "Add relationship" to save
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πŸ’‘ Tip: You can also add other clients as relationships, making it easier to manage family or couple therapy connections.
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Managing Contacts Centrally

Creating a Contact for Multiple Clients

  1. Click "Contacts" in the sidebar

  2. Select "Add contact"
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  3. Enter the contact's details
    ​

  4. Click "Add contact"

These contacts can then be linked to any client through the relationships tab.


Using Contacts and Relationships

In Appointments

When scheduling an appointment, you can include relevant contacts:

  1. Create a new appointment

  2. Look for "Contacts" below the client field

  3. Select contacts to invite
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  4. Selected contacts will:

    • Receive appointment confirmations

    • Get access to join video sessions

    • Receive appointment reminders

Sharing Documents

When sharing documents like invoices or forms:

  1. Click the share button on the document

  2. Type or select contact names from the auto-populated list
    ​

  3. Choose sharing method (Email/SMS)

  4. Click "Send"

Selected contacts will receive notifications and access to the shared documents.

Best Practices

  • Mark emergency contacts using the checkbox provided

  • Assign contacts to specific practitioners for better access control

  • Keep contact information up-to-date

  • Use the central Contacts page for managing frequently referenced contacts

  • Utilize the search function to quickly find existing contacts

Privacy and Access

  • Practitioners with limited permissions will only see contacts assigned to them

  • Contacts receive only the specific information shared with them

Need more help? Contact our support team through the Support tab in your sidebar.

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